tel: 01772 822079

Terms and Conditions

A trading name of Bright Book Supplies Ltd. (trading as Bright Books)
Shaw House, Shawclough Rd, Rochdale, Greater Manchester OL12 6ND
Company number: 03911363

Your contract for purchases made through this site is with Bright Book Supplies Ltd.

You undertake that all details you provide us with for the purpose of ordering or purchasing goods are correct. It is your responsibility to inform Bright Books promptly of any changes to the details supplied by you.

Payment

Payment for all orders must be made within 30 days of the invoice date. Payments can be made with all major credit cards as accepted by Barclays, or through direct bank transfer into our account. Account information is sent to you with your invoice. All goods remain the property of Bright Books Supplies Ltd. until full payment is made.

Dispatch

Our aim is to process and dispatch all UK orders within five working days of receiving your order (see terms and conditions for more detail). Dispatch will be by first class post

Postage & Packaging

The prices below are to post to UK locations only. Should you require prices for international addresses, please contact us on 01706 641617 for a quote.

The charge for postage is a standard rate of:

£2.75 for all orders under £15.

£3.50 for orders between £15 - £50.

£5.50 orders between £50 - £100

Delivery is free for all orders over £100 (all prices include VAT)

Correct as of October 2014.

Returns & Refunds

In the unlikely event that you receive incorrect or damaged goods, or you receive the incorrect quantity, Bright Books shall, at our own discretion, make good any shortage or non-delivery, replace damaged goods, or refund to you the amount you paid for the goods in question.

You must notify us of the problem within 14 working days of delivery of the goods either by email at enquiries@brightbooks.co.uk or call us on 01706 641617.

We do not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods and products.

Every effort is taken to publish correct prices, however if an error is discovered after you have ordered we will inform you as soon as possible to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. Bright Books shall be under no obligation to fulfil orders for products advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. All cancelled prepaid orders will be refunded fully.

Cancellations

If you want to cancel your order, prior to dispatch, please contact us by email to enquiries@brightbooks.co.uk or call us on 01706 641617. If your order has been dispatched we will issue a refund on return of the item. We will not refund any postage costs incurred in the return of an item. Cancelled orders should be returned to: Bright Book Supplies Ltd, Shaw House, Shawclough Rd., Rochdale OL12 6ND.

Bright Books reserve the right to terminate this agreement and to suspend or terminate your access to the site immediately and without notice to you if we feel you are not abiding by these terms and conditions.

We retain the right to amend these Terms.

If you have any further questions, please do not hesitate to contact us